SMS Privacy Policy for Ashland Custom Frame DBA Blackwell Frames
Effective Date: August 01, 2025
Ashland Custom Frame DBA Blackwell Frames (“we,” “our,” or “us”) is committed to protecting your privacy. This SMS Privacy Policy explains how we collect, use, disclose and safeguard the information you provide when you subscribe to receive SMS messages from us.By opting into our SMS services, you agree to the practices described in this policy. Consent is not a condition of purchasing any products or services.
1. INFORMATION WE COLLECT
When you opt in to receive SMS messages from us, we collect the following information:
- Phone Number: The mobile phone number you provide to receive SMS communications.
- Optional Information: In some cases, you may provide your name, email, or other identifying information that helps us personalize communications.
2. HOW WE USE YOUR INFORMATION
We use your phone number to:
- Send Transactional Messages: Such as order confirmations, shipping updates, and customer service communications.
- Send Promotional Messages: Including special offers, discounts, promotions and new product announcements.
- Inquires: Respond to customer service inquiries or communicate important information pertaining to your account.
3. DATA PROTECTION AND SECURITY
We implement industry-standard security measures to protect your information from unauthorized access, disclosure, or misuse. Your phone number and any related data are stored securely and are only used for the purposes stated in this policy. However, no data transmission over the internet or any wireless network can be guaranteed to be 100% secure.
4. THIRD-PARTY DATA SHARING AND DISCLOSURE
We do not sell, rent, or trade your phone number to any third parties. SMS consent and phone numbers will not be shared with any third parties or affiliates. SMS opt-in or phone numbers for the purpose of SMS will never be shared.
5. YOUR RIGHTS AND CHOICES & HOW TO OPT-OUT
You have the right to opt out of receiving SMS messages at any time. To stop receiving SMS messages, reply with “STOP” to any of our messages. You will receive a confirmation message indicating that you have been unsubscribed and will no longer receive messages from us unless you opt-in again.
For further assistance or if you have any questions about your SMS subscription, reply with “HELP” to any SMS message or contact us at blackwellframes@gmail.com
6. CHANGES TO THIS POLICY
We may update this SMS Privacy Policy from time to time. Any changes will be communicated through an SMS message or posted on our website. Continued use of our SMS service after changes have been made constitutes acceptance of the updated policy.
7. CONTACT US
If you have any questions or concerns about this SMS Privacy Policy or how we handle your information, please contact us at blackwellframes@gmail.com or visit our website at http://www.blackwellframes.com. Alternatively by phone at 1.541.488.2899
By subscribing to our SMS communications, you acknowledge that you have read, understood, and agree to this SMS Privacy Policy.
1- SMS Consent Communication:
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2- Types of SMS Communications:
If you have consented to receive text messages from Blackwell Frames, you may receive messages related to the following
- Conversations purposes
Example: “Hello, this is… Reply STOP to opt out of SMS messaging at any time.”
3- Message Frequency:
Message frequency may vary depending on the type of communication. You may receive up to 1-10 SMS messages per week related to your order
4- Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
5- Opt-In Method:
You may opt in to receive SMS messages from Blackwell Frames in the following ways:
- Verbally, during a conversation
6- Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
7- Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at blackwellframes@gmail.com or 541.488.2899
8- Standard Messaging Disclosures:
- Message and data rates may apply.
- You can opt out at any time by texting “STOP.”
- For assistance, text “HELP” or visit our Privacy Policy or Contact page listed at the bottom of this page
- Message frequency may vary
Blackwell Frames 